COVID-19 Dispatch & Delivery Update

Last Updated: 23rd December 2020

Royal Mail are currently experiencing logistical challenges due to high demand for their services. As a result, it may take slightly longer for some orders to be delivered.

Despite this, we continue to operate and dispatch orders as normal. All orders placed via our website are delivered via a tracked Royal Mail service. You can track the status of your delivery at any time via the tracking link included in your dispatch confirmation email.

Any changes or updates to our dispatch and delivery timeframes will be communicated via this page. If you have any questions relating to COVID-19 and the impact this may have on your order and/or delivery please do not hesitate to contact us.

 

Delivery Information

We dispatch all orders via Royal Mail tracked delivery. All orders are sent in plain packaging that shows nothing more than your name and address, with tracked delivery right to your door. Once your order has been dispatched you will receive an email with your tracking number enabling you to track your delivery via the Royal Mail website.

 

Last Order Times

Monday to Friday

Royal Mail Tracked 48 (2 – 4 working days) – order before 7 pm
Royal Mail Tracked 24 (1 – 2 working days) – order before 4 pm
Royal Mail Special Delivery (1 working day) – order before 4 pm

Saturday

Royal Mail Tracked 48 (2 – 4 working days) – order before 12 pm
Royal Mail Tracked 24 (1 – 2 working days) – order before 11 am
Royal Mail Special Delivery (1 working day) – order before 11 am

Sunday

Royal Mail Tracked 48 (2 – 4 working days) – order before 11 am
Royal Mail Tracked 24 (1 – 2 working days) – order before 11 am
Royal Mail Special Delivery (1 working day) – order before 11 am

 

Delivery Costs and Options

ServiceDeliveredCostFree when you spend
Royal Mail Tracked 482 to 4 working days£3.99£40.00
Royal Mail Tracked 241 to 2 working days£5.99Not applicable
Royal Mail Special Delivery1 working day£7.99Not applicable

 

Sustainable Packaging

We will do our best to offer the most environmentally conscious of packaging and whilst it is tempting to present your newly purchased items in pretty gift wrapping and ribbons, we won’t. We promise never to use any unnecessary resources in getting your orders delivered safely and discreetly to your doorstep.

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