Delivery Options

Delivery Information 

We dispatch all orders via Royal Mail Tracked unless you have selected Hermes Weekend Delivery. Once your order has been dispatched, you will receive an email with your tracking number enabling you to track your delivery via the Royal Mail or Hermes website.

We aim to dispatch all orders on the day the order is placed – please see the last order times below. If your order is placed after these times it will be dispatched the following morning.

Discreet Packaging 

We know how important discretion is to our customers. All orders are delivered in discreet packaging (a plain brown box or jiffy bag with a white address label) showing nothing more than your name and address.

Delivery Costs and Options 

Last Order Times

Monday to Friday 

Royal Mail Tracked 48 (2 – 4 working days) – order before 7 pm
Royal Mail Tracked 24 (1 – 2 working days) – order before 4 pm
Royal Mail Special Delivery (1 working day) – order before 4 pm
Hermes Weekend Delivery – order before 10 am on Friday for delivery on Saturday

Saturday 

Royal Mail Tracked 48 (2 – 4 working days) – order before 12 pm
Royal Mail Tracked 24 (1 – 2 working days) – order before 12 pm
Royal Mail Special Delivery (1 working day) – order before 12 pm

Sunday 

Royal Mail Tracked 48 (2 – 4 working days) – order before 11 am
Royal Mail Tracked 24 (1 – 2 working days) – order before 11 am
Royal Mail Special Delivery (1 working day) – order before 11 am

Sustainable Packaging

We will do our best to offer the most environmentally conscious of packaging and whilst it is tempting to present your newly purchased items in pretty gift wrapping and ribbons, we won’t. We promise never to use any unnecessary resources in getting your orders delivered safely and discreetly to your doorstep.

*Please note that we may dispatch your order via Hermes Tracked Courier if Royal Mail is experiencing technical difficulties or in the event that your order weighs over 2 kg. Some postcodes will not be covered for next day delivery services – see Royal Mail & Hermes websites for further information*