COVID-19 Dispatch & Delivery Update
Last Updated: 23rd December 2020
Royal Mail are currently experiencing logistical challenges due to high demand for their services. As a result, it may take slightly longer for some orders to be delivered.
Despite this, we continue to operate and dispatch orders as normal. All orders placed via our website are delivered via a tracked Royal Mail service. You can track the status of your delivery at any time via the tracking link included in your dispatch confirmation email.
Any changes or updates to our dispatch and delivery timeframes will be communicated via this page. If you have any questions relating to COVID-19 and the impact this may have on your order and/or delivery please do not hesitate to contact us.
Delivery Information
We dispatch all orders via Royal Mail tracked delivery. All orders are sent in plain packaging that shows nothing more than your name and address, with tracked delivery right to your door. Once your order has been dispatched you will receive an email with your tracking number enabling you to track your delivery via the Royal Mail website.
Last Order Times
Monday to Friday
Royal Mail Tracked 48 (2 – 4 working days) – order before 7 pm
Royal Mail Tracked 24 (1 – 2 working days) – order before 4 pm
Royal Mail Special Delivery (1 working day) – order before 4 pm
Saturday
Royal Mail Tracked 48 (2 – 4 working days) – order before 12 pm
Royal Mail Tracked 24 (1 – 2 working days) – order before 11 am
Royal Mail Special Delivery (1 working day) – order before 11 am
Sunday
Royal Mail Tracked 48 (2 – 4 working days) – order before 11 am
Royal Mail Tracked 24 (1 – 2 working days) – order before 11 am
Royal Mail Special Delivery (1 working day) – order before 11 am
Delivery Costs and Options
| Service | Delivered | Cost | Free when you spend |
| Royal Mail Tracked 48 | 2 to 4 working days | £3.99 | £40.00 |
| Royal Mail Tracked 24 | 1 to 2 working days | £5.99 | Not applicable |
| Royal Mail Special Delivery | 1 working day | £7.99 | Not applicable |
Sustainable Packaging
We will do our best to offer the most environmentally conscious of packaging and whilst it is tempting to present your newly purchased items in pretty gift wrapping and ribbons, we won’t. We promise never to use any unnecessary resources in getting your orders delivered safely and discreetly to your doorstep.
