Delivery Options
Delivery Options & InformationÂ
Enjoy a range of delivery options. Orders are dispatched via Royal Mail Tracked Service. Once an order is dispatched, an email is sent containing the tracking number. This enables customers to track their delivery via the Royal Mail website.
Orders are dispatched the same working day. See the last order times below. If an order is placed after these times it will be dispatched the following morning.
*Please note Royal Mail state working days are Monday to Friday. Bank Holidays are not working days.
Delivery Costs and OptionsÂ
| Service | Delivered | Cost | Free when you spend |
| Royal Mail Tracked 48 | 2 to 3 working days | £3.99 | £40.00 |
| Royal Mail Tracked 24 | 1 to 2 working days | £5.99 | Not applicable |
| Royal Mail Special Delivery by 1pm | 1 working day (guaranteed) | £7.99 | Not applicable |
Last Order Times
Monday to FridayÂ
48 Royal Mail Tracked (2 to 3 working days) – order before 6:00 pm
24 Royal Mail Tracked (1 to 2 working days) – order before 6:00 pm
Royal Mail Special Delivery by 1pm (1 working day, guaranteed) – order before 4:30 pm
SaturdayÂ
48 Royal Mail Tracked (2 to 3 working days) – order before 4:00 pm
24 Royal Mail Tracked (1 to 2 working days) – order before 4:00 pm
Royal Mail Special Delivery by 1pm (1 working day, guaranteed) – order before 12:30 pm
SundayÂ
48 Royal Mail Tracked (2 to 3 working days) – order before 2:00pm
24 Royal Mail Tracked (1 to 2 working days) – order before 2:00pm
Royal Mail Special Delivery by 1pm (1 working day, guaranteed) – order up until midnight
*Royal Mail Special Delivery orders placed on a Sunday will be processed and packed ready to be dispatched with Royal Mail first thing Monday morning.
Track your order
You can easily track the progress of your order by logging into your account (if you have one) or by clicking here: TRACK MY ORDER
Discreet Packaging
We know the art of stealth! 100% discreet packaging means a plain brown box or padded envelope. No logs, no marketing and no mention of contents. Just a Royal Mail white postage label showing your name and address. We are required to show a returns address but don’t worry our company name will not appear.
Sustainable Packaging
Because we love trees, we only use environmentally conscious packaging. All our packaging is 100% recyclable including our packing tape! passionbugs never use unnecessary resources in getting your orders delivered safely and also discreetly to your doorstep.
*Please note that orders may be dispatched via Hermes Tracked Courier if Royal Mail is experiencing technical difficulties or in the event that your order weighs over 2 kg. Some postcodes will not be covered for next-day delivery services – please refer to the Royal Mail and Hermes websites for further information.