It’s super easy to see the progress of your order. You can log into your account (if you have one) and go to orders.
Alternatively, complete the information below. You can find your order number on your order confirmation email.
If you prefer you can also jump on the live chat and speak to a member of the team. We are always happy to help.
My parcel has not arrived yet?
All orders are dispatched via Royal Mail. If your parcel doesn’t arrive as expected we advise tracking your order using the link below. This will give you the latest update.
*Please note that during busy times of the year including Christmas, Royal Mail can occasionally experience some delays. In these rare cases please get in touch and we will do everything we can to get your parcel to you in a timely fashion.